Your dog will enjoy supervised outdoor community play 4-5 times a day to socialize with other dogs, which enhances their stay and helps alleviate stress. If your dog prefers solitude, they can still enjoy the great outdoors without other dogs. All dogs receive personalized attention throughout the day, with plenty of cuddles, pets, and interaction from our staff. When not in the yard, they rest in their private pen with fresh water and comfortable Kuranda beds.

Food: Bring enough for their entire stay in a ziploc or hard sided container with secure lid. Raw or fresh food diets can be accommodated with our fridge and freezer but must be pre-portioned in individual ziplocs or containers. If your dog has treats or supplements added to their food, please preportion all meals. ​ Medications: If required, bring your dogs medications in the original packaging from the vet. If your dog has complicated medications, please call us to discuss before their stay. Additional fees may be incurred for complicated medications or feeding schedules. Vaccination Records: Must be up to date with Rabies, Distemper Combo (Da2ppv) & Bordetella administered by a veterinarian. We do not accept any beds or blankets. Raised Kuranda beds are offered to all dogs for sleeping and a blanket or mat will be added to the bed for those who like to cuddle up with something soft. We have everything we need to make your dog comfortable! If you'd like to bring a toy you may, but please no rawhides or raw bones. Collars and leashes will be sent home, naked play is safest!

Definitely! We offer drop in tours Monday to Friday between 10 am and 4 pm, or by appointment on weekends. Some of our guests tend to get loud and excited when new people go back so we do not take dogs on tours with us as it creates unnecessary stress. If your dog is with you, we will have them wait in the lobby with a staff member while you are on the tour.

It is not uncommon for some dogs to not want to eat as they are adjusting to their new environment. We will do everything possible to stimulate your dog's appetite to ensure he gets the nutrition he needs, whether it be hand feeding, adding mix ins or treats or just some extra attention to make them more comfortable. If you suspect that your dog may be a picky eater, feel free to bring something special that they enjoy, we have a fridge and freezer to accomodate perishables and/or canned food. If your dog has allergies to any foods other than their own, this will be respected and we will find alternate methods to coax your dog to eat, even if it means sitting on the floor cheering them on!

In the case of an illness or injury, we will make every attempt to contact you or your emergency contact. In the event that no contact can be made, Barkers will assume the role and seek veterinary attention. Barkers reserves the right to choose the veterinary clinic of our choice. In this case, all veterinary costs incurred will be the responsibility of the owner and a nominal veterinary transport fee will also be applied.

Your emergency contact should be someone you can trust with the most difficult of decisions should we not be able to contact you. In a life or death situation, they should be familiar with your wishes, especially if you have a senior pet. If the owner is unable to be contacted, we may need to call the emergency contact for non-emergency questions as well, therefore, he/she should be familiar with your pet. Please ensure that your contact knows you will be leaving their name and number so it is not a surprise should they receive a call.

Your pet will undoubtedly be happy to see you after your trip. Please follow these few simple guidelines in order to ensure the transition from Barkers back to home life goes smooth. Don’t feed or water your dog for at least two hours after returning home. Dogs are often very excited when you return and when excited they tend to gulp food and water. Unfortunately, owners who allow their dog unlimited access to food or water immediately after returning home can frequently trigger vomiting and/or diarrhea. If your dog is thirsty, provide a few ice cubes rather than water. Let your dog calm down before offering food. A stay at Barkers can be very exciting and most dogs leave the facility tired but happy. It is not uncommon for your dog to sleep more than usual the first couple of days they are home.

Kennel cough, or infectious trachea-bronchitis, is a highly contagious upper-respiratory disease spread by an airborne virus. Symptoms include a gagging cough, sneezing, and nasal discharge, lasting from a few days to several weeks. While annoying, it usually doesn't develop into anything serious but can lower your dog's resistance to other diseases. Antibiotics may be prescribed to prevent secondary infections, and cough suppressants can reduce excessive coughing. The Bordetella vaccine doesn't offer full protection, so we've installed a Sanuvox Ultraviolet Air Purifier system to further protect your dog from airborne viruses. This system destroys bio-chemical contaminants, providing sanitized air 24/7.

Perhaps surprisingly, new boarders adjust quickly to the daily routine of the kennel. During the first few days, we monitor all newcomers to ensure they are eating and are comfortable. Most dogs adapt to the new schedule within a day or two and indoor “accidents” are usually avoided. It is best to start getting your dog used to the kennel environment while it is young, but the majority of older dogs adjust just fine as well. Dogs that enjoy the company of other dogs have a ton of fun while staying at Barkers, and are often very tired when they get home! It seems hard to imagine sometimes, but by lights-out the dogs are quiet and content back in their rooms. If you are worried how your dog will adapt to boarding, we suggest a trial stay. ​

You can make a booking either online through our Booking Form or in person/over the phone. We require a $20 reservation deposit for all bookings ($50 over the Christmas holidays). Please ensure that your pet is up to date with their vaccinations when you book, as we cannot accept anyone without proof of immunization or if they are overdue, and we'd hate to turn them away as you're trying to head out of town!

Our pick-up and drop-off hours are Monday to Friday from 9 am to 5 pm, and on weekends from 9-11 am or 3-5 pm. On holiday Mondays, it's from 3:00-5:00 pm. We know you're excited to see your pet, but please respect these times. If you're delayed or can't pick up your pet on the arranged date, let us know. We'll do our best to accommodate, but extensions may not be possible during busy times.

Dogs of all sizes, breeds & personalities are welcome at Barkers! We do our best to accomodate nervous, anxious or less than social dogs, and can usually win over even the shyest of pups. However, for the safety of our staff we reserve the right to turn down any current or potential boarders who we feel may be a danger to our staff and/or themselves. This includes outward aggression towards people or causing damage to our kennels or facility. If you have concerns about your dog ahead of time, we recommend a trial night while you are still in town to ensure that it will be a good fit.

We always suggest booking your pet in as soon as possible to avoid dissapointment. We generally fill up for long weekends 2 months in advance. Summer time we start filling up as early as May long weekend. Christmas and New years fills up around August long weekend.